A lot of people threaten to leave Twitter. Not many of them have actually done it.

This was true even before Elon Musk’s purchase of the platform a year ago. But the parade of calamities since — cutting back on moderation, unplugging servers, reinstating banned accounts, replacing verified check marks with paid subscription badges, throttling access to news sites, blaming the Anti-Defamation League for a decline in advertising — has made stepping away more appealing, either because the timeline is toxic or because the site simply doesn’t function the way it used to.

Last April, the company gave NPR a reason to quit — it labeled the network “U.S. state-affiliated media,” a designation that was at odds with Twitter’s own definition of the term. NPR stopped posting from its account on April 4. A week later, it posted its last update — a series of tweets directing users to NPR’s newsletters, app, and other social media accounts. Many member stations across the country, including KUOW in Seattle, LAist in Los Angeles, and Minnesota Public Radio, followed suit.

Six months later, we can see that the effects of leaving Twitter have been negligible. A memo circulated to NPR staff says traffic has dropped by only a single percentage point as a result of leaving Twitter, now officially renamed X, though traffic from the platform was small already and accounted for just under two percent of traffic before the posting stopped. (NPR declined an interview request but shared the memo and other information). While NPR’s main account had 8.7 million followers and the politics account had just under three million, “the platform’s algorithm updates made it increasingly challenging to reach active users; you often saw a near-immediate drop-off in engagement after tweeting and users rarely left the platform,” the memo says.

There’s one view of these numbers that confirms what many of us in news have long suspected — that Twitter wasn’t worth the effort, at least in terms of traffic. “It made up so little of our web traffic, such a marginal amount,” says Gabe Rosenberg, audience editor for KCUR in Kansas City, which stopped posting to Twitter at the same time as NPR. But Twitter wasn’t just about clicks. Posting was table stakes for building reputation and credibility, either as a news outlet or as an individual journalist. To be on Twitter was to be part of a conversation, and that conversation could inform stories or supply sources. During protests, especially, Twitter was an indispensable tool for following organizers and on-the-ground developments, as well as for communicating to the wider public. This kind of connection is hard to give up, but it’s not impossible to replace.

The week after NPR and KCUR left Twitter, the Ralph Yarl shooting happened in Kansas City. Rosenberg says it was “painful” to stay off Twitter as the story unfolded. “We had just taken away one of our big avenues for getting out information, especially in a breaking news situation — a shooting, one that deals with a lot of really thorny issues of racism and police and the justice system. And a lot of that conversation was happening on Twitter,” Rosenberg says. Instead of rejoining Twitter, KCUR set up a live blog and focused on posting to other social networks. NPR’s editors worked with the station to refine SEO and help spread the story. Even though the station itself wasn’t posting to Twitter, Rosenberg says the story found an audience anyway because very engaged local Twitter users shared the piece with their networks. And while the station informed these users through its website, it also reached new users on Instagram, where Rosenberg says KCUR has “tripled down” its engagement efforts.

On Instagram, KCUR’s strategy is less about driving clicks and more about sharing information within the app. “Instagram doesn’t drive traffic, but frankly neither did Twitter,” Rosenberg says. NPR, meanwhile, has been experimenting with Threads, a new app built by Instagram that launched in July, where NPR is among the most-followed news accounts. Threads delivers about 63,000 site visits a week — about 39 percent of what Twitter provided. But NPR’s memo notes that clicks aren’t necessarily the priority, and the network is “taking advantage of the expanded character limit to deliver news natively on-platform to grow audiences — with enough information for a reader to choose whether to click through.”

NPR posts less to Threads than it did to Twitter, and the team spends about half as much time on the new platform as it did on the old. Danielle Nett, an editor with NPR’s engagement team, writes in the staff memo that spending less time on Twitter has helped with staff burnout. “That’s both due to the lower manual lift — and because the audience on Threads is seemingly more welcoming to publishers than on platforms like Twitter and Reddit, where snark and contrarianism reign,” Nett writes.

These strategies move publishers further away from seeing social media as a source of clicks. This could be a risky pivot away from traffic sources, given that NPR and many member stations have laid off staff or made other cuts due to declining revenues. But the social media clickthrough audience has never been guaranteed; a Facebook algorithm change this year also tanked traffic to news sites. Instead, recognizing that social media is not a key to clicks seems like a correction to years of chasing traffic through outside platforms.

There were signs of social media’s waning importance before the Twitter sale as well as predictions that the era of social media-driven news is coming to an end. But changes to X in the last year have only accelerated these trends, underlining that social media is less rewarding to publishers and less fun for users than it used to be. “The quality of our engagement on the platform was also suffering” before April, Nett wrote in a followup email. “We were on average seeing fewer impressions and smaller reach on our tweets, despite keeping a similar publishing cadence. And I know this is anecdotal, but as someone looking at the account every day, spam replies were getting much more frequent — starting to overpower meaningful feedback and conversation from audiences.” Musk’s now-retracted relabeling of NPR could be seen as a last straw, or as an open door to leave a platform that had lost its utility.

By many estimates, active daily users on Twitter/X are in decline. Not everyone who leaves does it like NPR, in a flurry of headlines and with a final post pinned to their timeline. Instead, it’s more mundane. They check less and less often, finding it less useful, less compelling. It’s not easy to decide to back away; there’s still a fear about leaving — a fear of missing out on a great conversation or a new joke. But as a platform becomes less reliable — either editorially or technically — staying becomes more fraught. And as NPR has demonstrated, you may not be giving up all that much if you walk away.

  • Send_me_nude_girls@feddit.de
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    9 months ago

    We can say the same about Reddit too. Less and less use, same way as Digg and slowly it will fade into unimportance.

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      I had the classic power mad mod taking their bad day out on me moment a week or so ago and basically haven’t been back.

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          Modlogs are public and I haven’t seen much outright abuse, and what little questionable stuff are low level actions like removals.

          On reddit you can get hundreds of your comments silently removed or just get outright banned if the moderators politics clash with yours. Almost every single one of my perm bans have been zero-warning for stupid shit, like using nazi as a pejorative or calling a racist cracker.

          Regardless the stakes are extremely low since you can just make a new account on a different instance, which you don’t even need to do 90% of the time because bans here are actually sane lengths and for good reason, not just outright perms over minor infractions.

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            My other account actually was shadowbanned, here on Lemmy, on one of the biggest Lemmy servers. I just checked. No new comments or posts I’ve made in the past few days are visible.

            This has been happening ever since a rando from lemmy.ml got so angry with me in a post of my own creation he used an alt account to try to gang up on me.

            Where he was talking to himself.

            And when I posted proof he was using alts, poof, I was shadowbanned. No new posts or comments I made in that instance have been visible anywhere else since.

            If that is not proof that this is just a symptom of the human condition and not isolated to any one website, I don’t know what is.

            We both know banning is ceremonial at best – this right here is an extra account I had but forgot about, and it came in damn handy – but the fact that other people would even try or work together collectively to get rid of someone they don’t like bothers me. That bothers me. Since they apparently will ban people just for pissing them off, that means no server is really safe unless you own it. Even then, it can just get defederated for stupid reasons.

            That’s to say nothing of when a lemmy.world mod banned my old account for three days because I pointed out a bug that was still present on the site. I’ll dig through the modlogs and screenshot the timestamps if you’re interested. 🤦

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          Yeah, that’s exactly why spez tried to pin the fallout of the API change on mods: they were already very unpopular in general on Reddit.

          That said, the mod log does seem to be helping. Personally, I’ve only used it so far to determine someone who was complaining about their post being deleted that their post wasn’t as innocent as they made it seem.

          But guaranteed that either now or in the future, there will be mods who only wanted the position to abuse the power, ones who didn’t plan on abusing the power but end up doing it anyways, ones who make and enforce ridiculous rules, coups, failed coups, corruption, and all the other problems that go along with putting people in positions of power. The only question is how admins of that instance and others deal with it.

    • Stern@lemmy.world
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      9 months ago

      In Digg’s case it was waning until v5 when it fully collapsed under the weight of ineptitude.

      • MeatsOfRage@lemmy.world
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        Yea Digg and Reddit aren’t really comparable for a number of reasons. Digg changed their entire website overnight into something that was fundamentally different to what it was. Reddit on the other hand looks and feels pretty much the same as it has for years. Anecdotally, most people I know in my life who use Reddit aren’t even aware of anything going on.

        Additionally Reddit has something that Digg was never able to achieve, a huge presence over Google search results. Even if Reddit locked down completely today like some kind of read-only site it would still continue to get a ton of traffic for this reason alone.

        • alsu2launda@lemmy.world
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          Losing reddit archived content would have disastrous content on internet. It is one of the last trustworthy source of opinios/information left on the internet. Everything else feels autogenerated and fakewould have disastrous content on internet. It is one of the last trustworthy source of opinios/information left on the internet. Everything else feels autogenerated and fake.

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            I agree that it was one of the last trustworthy sources - but with the verifiable reports of posts being edited/deleted/undeleted before/during/after the whole 3rd party app debacle, and the pushshift.io ban that prevents checking to see what was originally posted (pushshift was banned in May '23) - I don’t trust it anymore, and actively try to avoid it for all but independently verifiable technical stuff. It’s made things more difficult, I used to count on it as a source but now I barely trust it as a starting point.

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      I mean, it’s better than Twitter in the one key aspect they care about: it is run by someone who is somewhat reliable. Sure, we can rely on Zuck to be a data-hoarding, privacy-invading fuck, but he can also be relied on to not insert his personal beliefs too deeply into his products.

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          I mean, yes, but NPR’s problem specifically with Elon’s Twitter is that, rather than miscreants using social media as a tool to get this done, Elon is doing it himself to the social media he owns using every disposable method. Zuck, at the very worst, at least takes an invisible hand approach and does his stuff much less on a whim.

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      NPR would be an ideal subject to do self-hosted federated platforms. They’d have total control of moderating in their own communities, but people could access the content from elsewhere. And it sort of lends itself to the idea of public information and discourse.

      However, Mastodon and Lemmy do not have the reach they desire. Too bad. Nothing we can do except grow these platforms and hope that it takes, enough to attract the attention of the likes of NPR.

      • Cosmic Cleric@lemmy.world
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        9 months ago

        I meant officially/directly.

        I know there’s a third party bot that scrapes their website and posts on Mastodon.

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          Is it third party? I thought it was by them but honestly I don’t know how to tell the difference. Thought it was by them because verified and it said to send them secure news tips.

          @NPR@press.coop

          https://press.coop/@NPR

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            Actually I had searched on the hashtag #NPR and the account that you listed in your reply had not come up, but some other account instead, so that’s why I mentioned it was a third party bot.

            Thank you for supplying the account you did, that doesn’t seem to be third party.

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    Maybe breaking away from the hive mind and eating fewer tide pods would be good for the public.

    • Dr. Dabbles@lemmy.world
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      Turns out the whole tide pod thing was complete fiction, and elderly people are the ones eating them a majority of the time according to poison control data. Go figure. Bored middle-aged people on TV trying to tell everyone what idiots the youngs are these days.

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        “Complete fiction” is a bit of a stretch, but it was grossly exaggerated how many kids ate the danger candy.

        Apparently Tide’s marketing team went through many iterations on the pods, and they intentionally made them look like enticing treats. Probably not the smartest on their part either.

        • Dr. Dabbles@lemmy.world
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          No, I’m pretty sure complete fiction is exactly what it was. Again, confused elderly people vastly outnumbered every other group of people that were eating Tide pods. Meanwhile, every news outlet was talking about it as though it was some epidemic sweeping the world. It was bullshit, sensationalization to get people to click.

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            So you’re admitting that people were eating tide pods, which makes it not, as you would say, “complete fiction”.

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    I just began using Firefish and reading news that way. Federated news microblogging is a great way to read it.

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        9 months ago

        It’s a much better designed app than Mastodon IMO, and you can read all of Mastodon from it, it’s just a really nice platform. It’s simply my preference and a better user experience.

      • BeautifulMind ♾️@lemmy.world
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        It’s a fedi client in the same way that Mastodon is, but as an app it’s better in a lot of ways.

        Most Mastodon instances limit you to 500 characters in a post, on firefish the default seems to be 10k chars. I like the support for threaded viewing of replies, the authoring tools are just a bit richer, and a lot of things that don’t need to be done in a whole-separate page are instead done in a modal dialog. All in all, it’s a thoughtfully-derived app that (imo) improves on Mastodon in a lot of ways.

      • ITeeTechMonkey@lemmy.world
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        My search results were showing Firefish th CRM/Recruiting software as well (used DDG).

        Seems like the devs might want to consider changing the project name or work on SEO.

        Edit: changed my search to “Firefish Open Source” and it produced results related to OPs comment.

  • mtchristo@lemm.ee
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    9 months ago

    Most people just read the link title and not click on it. Click per 1000 views on X Twitter is very very low.

    • BonesOfTheMoon@lemmy.world
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      I’m Canadian and that see you next Tuesday Zuck has blocked all news to us on his platforms. I tried to post a NYT recipe link the other day and that was blocked.

      So I started using Firefish and only reading it in the fediverse. Amazing.

      • Leviathan@lemmy.world
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        Sounds like Zuck actually did you and the rest of the country a favor. Getting news on social media is how we got this deep into the mess we’re in.

      • CCatMan@lemmy.one
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        9 months ago

        I guess I’ll be leaving meta incompletely soon. My use of KISSLaunchers makes it easy for me to forget about social media.

        • Krudler@lemmy.world
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          9 months ago

          I’m Canadian. Not that it matters much for this comment but feel compelled to say.

          Regarding laws demanding fees, I think it’s actually a good idea. Most platforms built-up with the shallow ruse of serving user interests and business interests. Then once the audience became captured by (really a few only) tech monopolies, they slowly leveraged the users to suck as much blood, when that phase was over they started sucking the blood of businesses. Nothing is organic and it’s a huge money-con building wealth off those they once served, now pulled the rug out from.

          The complete enshittification of the Internet is upon us. These awful blood-sucking tech monopolies have dropped the altruistic ruse and they are in full end-stage capitalism mode. They’ve commodified the users, they’ve taken their business partners hostage, and it’s one giant fuckaround used to build wealth for stockholders.

          Hell… were on a platform right now discussing it, which in large part exists because the investors of Reddit are pulling this same shit.

          • SCB@lemmy.world
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            9 months ago

            Zuck banned news so he’s a cunt

            your government did that

            yes and that’s a good thing

            ???

            • Omega_Haxors@lemmy.ml
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              Canada didn’t ban news, they set up some rules and FB didn’t want to follow them so they just pulled it completely.

  • olympicyes@lemmy.world
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    I cannot understand why news organizations and large companies wouldn’t want to run official communication through Mastodon. I understand the network effect but allowing your employees to create a Twitter account is a bit like letting them officially do business with their personal AOL email account. I don’t think Mastodon is even close to perfect but it gives the publisher a huge amount of control.

    • jmp242@sopuli.xyz
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      I don’t understand why they can’t jusy write on their website or publish an email newsletter or RSS feed. Why do we need anything like Twitter for organizations?

  • totallynotfbi@lemm.ee
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    9 months ago

    Serious question: What’s wrong with NPR being labeled as “US-supported media”? Isn’t it funded by the US federal government?

    • dillydogg@lemmy.one
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      I think their issue is that it misrepresents the magnitude of the funding. Less than 1% of their funding comes from the federal government

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          If they’re going to label NPR that way they should be consistent about it and label the other news platforms as billionaire supported media.

          • V H@lemmy.stad.social
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            Labeling media with their significant owners and affiliations of board members would be a great thing. As long as it’d be uniformly applied… And as you’ve implied, that would certainly be unlikely to happen…

    • Dr. Dabbles@lemmy.world
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      If a person buys a home in the US and they qualify for a government secured first time buyer’s loan at their local bank, would you say that person is living in government housing? They aren’t. Likewise, if a person starts a small business, gets a loan from their local bank that is secured by the US small business loans program, is that a government company? Of course not.

      NPR is overwhelmingly supported by donations, trusts, advertising, etc. The government funding is more akin to a local art student getting tuition assistance or a grant of some kind. Which is pretty much the opposite of what Musk’s bullshit stunt was attempting to do- paint NPR as an arm of the government. Because all his idiotic new friends think that’s how it works and not one of them is curious enough to actually look it up.

      • totallynotfbi@lemm.ee
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        Oh, I understand now, I’m not from the US so I just assumed that it was majority-funded. I’m just not sure why this would be a big deal even if NPR was government funded - I mean, it’s still better than a broadcaster owned by the media oligopoly, so who really cares?

        • hasnt_seen_goonies@lemmy.world
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          Great point. Many governments have media teams that produce propaganda and present it as news. This can be confusing, so social media sites label articles from these government entities as state-sponsored or whatever. It’s supposed to help Americans not trust propaganda that another country puts out, uncritically.

        • Dr. Dabbles@lemmy.world
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          The stigma of government affiliated news (here in the US at least) is that it makes the “news” a government mouthpiece. So there’s a distinction here between getting grant money from the government and effectively being the government.

          In other countries, like Canada and UK for instance, government media such as CBC and BBC are operated very different to how NPR operates, and they’re careful to put up a barrier between the rest of the government and the news agency. We can question how effective that barrier is, but we could also question how US corporate media outlets might allow advertisers to modify stories too. But in any even, what Musk was trying to do was equate NPR to some of the notoriously government run news outlets in the world because he’s a liar and a dirtbag.

          https://en.wikipedia.org/wiki/State_media

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    They got mad they got labeled “U.S. state-affiliated media” which they 100% are.

  • Possibly linux@lemmy.zip
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    NPR is state affiliated. I agree that twitter is a waste of time but Twitters actions weren’t off base

    • Zellith@kbin.social
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      How state-affiliated media accounts are defined on Twitter.

      State-affiliated media is defined as outlets where the state exercises control over editorial content through financial resources, direct or indirect political pressures, and/or control over production and distribution. Accounts belonging to state-affiliated media entities, their editors-in-chief, and/or their prominent staff may be labeled. We will also add labels to posts that share links to state-affiliated media websites.

      https://help.twitter.com/en/rules-and-policies/government-media-labels

    • papertowels@lemmy.one
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      The most “ACKSHUALLY” take, lmao.

      Hey you know what, if you pay taxes, you’re state affiliated.

      Similarly, all individuals who receive government benefits are clearly state affiliated.

      Thankfully, someone else has already shared and sourced twitters working definition of “state affiliated”, and we can see that NPR clearly doesn’t fall under that. Looking forward to seeing your response to that comment.

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      NPR is not state affiliated. They were created by a Congressional charter yes but so were the Boy Scouts and the American Red Cross and they aren’t state owned or affiliated.

    • Tyfud@lemmy.one
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      You’re just straight up wrong my man. Factually. You have the facts wrong. Whatever you believe here that you think makes you right, is in fact, 100%, provably, wrong. As others replying to you have pointed out and used references.

      • 30mag@lemmy.world
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        National Public Radio (NPR, stylized in all lowercase) is an American non-profit media organization … It differs from other non-profit membership media organizations such as the Associated Press, in that it was established by an act of Congress. https://en.wikipedia.org/wiki/NPR

        Edit:

        A whole host of things are state-afilliated. That shouldn’t be conflated with ran by the state, or operated by the state, or controlled by the state.

        I recognize that twitter has its own stupid definition of what they mean when they label something as state-afilliated, and I don’t think NPR meets those standards.

          • Possibly linux@lemmy.zip
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            That’s the problem for me. If they are receiving any state funding they need to report facts as unbiased as possible

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              Because they’re a non-profit, their tax forms are publicly available. These forms are called 990s. This is why many people are responding as though they’re very annoyed with your perspective, because the evidence is free and public by law.

        • floppade [he/him]@lemm.ee
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          “Established by an act” doesn’t mean the same thing as “maintained by Congress.” If your argument were true, NPR wouldn’t be able to operate during government shutdowns, since they’d be federal employees. Given they reported during previous shutdowns, that indicates to me that they’re not run by Congress.

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      9 months ago

      Edit your original comment here at the top level to say that although you think they can be called state affiliated, that npr is not under the control of any governmental party.

      If you won’t do that, all the bullshit you wrote in the replies is just as hollow as it seems and you’re proven just a right wing troll and no one should ever believe anything you write.

      • 30mag@lemmy.world
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        9 months ago

        I didn’t see this until now. I don’t know how I missed it, but I don’t have a problem doing that.

        • TrickDacy@lemmy.world
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          9 months ago

          Did you forget you’re on your alt? My reply was clearly on another user’s comment.

          • 30mag@lemmy.world
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            9 months ago

            I don’t have an alt. I guess I’m turning into an old person and can’t operate the app on my phone proficiently.

    • Cylusthevirus@kbin.social
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      9 months ago

      Literally less than 1% of revenue comes from government grants, but it’s “state affiliated.” By that reasoning a whole host of things are state affiliated.

  • gun@lemmy.ml
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    9 months ago

    Labelling NPR as state-affiliated media is pretty based though

      • Omega_Haxors@lemmy.ml
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        9 months ago

        Their intents were foul but the action itself is pretty factual. It’s like with (s)expats just because you gave it a different name for white people doesn’t change the fact that they’re immigrants. Same deal here. American media absolutely should have gotten the tag from the get go.

        But like come on we all know why they gave them the tag, it was purely for political reasons.

        • TrickDacy@lemmy.world
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          9 months ago

          Are you like, really, really high, or what? I don’t know what a sexpat is but in any case I don’t see this comment making any sense whatsoever

      • gun@lemmy.ml
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        9 months ago

        Not supporting mainstream media = alt right now. Wow, I guess there is only one legit anti-establishment movement in the world. You are doing these people’s work for them.

        • TrickDacy@lemmy.world
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          9 months ago

          No, using the term “mainstream media” has been code for “I am an extremist right winger” for years now

    • Neon_Dystopia@lemm.ee
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      9 months ago

      Shh You can’t say that here, this is a designated liberal propaganda zone. Mmm yes slava ukraini fellow libs!

  • Deftdrummer@lemmy.world
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    9 months ago

    Oh sick burn NPR now you have to find a new Democrat platform to shovel your state sponsored Democrat propaganda. Have fun with the website and newsletters.

        • TheSanSabaSongbird@lemdro.id
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          9 months ago

          NPR’s bias is toward the wealthy and educated class. It’s not a political bias at all. That said, there are NPR affiliates who do produce and air leftist programming, but that’s not the same as NPR itself. A lot of people are very confused about how public radio is structured, I think because public radio has not done a good job of explaining it to the public.

          • Deftdrummer@lemmy.world
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            9 months ago

            Leftist programming for dumb commies like yourself. Only the have nots and leftist spew dumb shit like above.

            • ram@bookwormstory.social
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              9 months ago

              If you’re making less than 100k a year, and you don’t have access daddy’s money, you’re also a “have not”. Labour is all the same, and it only benefits the elites to divide ourselves amongst each other.

    • Bremmy@lemmy.ml
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      9 months ago

      Wow looks like your generation only knows hate and blame