Them: “The WiFi is down.”
Me: ‘… No, I still see the TV & the laptop & Pi, on the network.’
Them: “I can’t connect to Flipboard.”
Me: ‘Ohhh, the internet is down. It’s probably at the cable modem. Wait a moment for it to failover to wireless, then try again.’
Them: “Yep, now the WiFi is back.”
I used to work for spectrum. I’d say around 60% of people legit do not know the difference between wifi and Internet. No wifi means no Internet, to them. Makes some trouble shooting harder
My favourite thing is to hear people talk about having ‘great WiFi’ as if that is an internet connection.
Them: “The WiFi is down.”
Me: ‘… No, I still see the TV & the laptop & Pi, on the network.’
Them: “I can’t connect to Flipboard.”
Me: ‘Ohhh, the internet is down. It’s probably at the cable modem. Wait a moment for it to failover to wireless, then try again.’
Them: “Yep, now the WiFi is back.”
I used to work for spectrum. I’d say around 60% of people legit do not know the difference between wifi and Internet. No wifi means no Internet, to them. Makes some trouble shooting harder