I know I can spoof my useragent, it’s just ridiculous that such a massive app doesn’t support an equally massive browser.
Well keep logging in via firefox. Send them a message
I imagine the overlap of people who use Snapchat and people who use Firefox is pretty small, they probably see such a small amount of users with Firefox and they just decided not to support it.
I imagine the overlap of people who use Snapchat and people who use Firefox is pretty small
I argue it's 0, as it does not work.
It’s a joke, I know what you are meaning; you meant using both separately.
Even if true, do you support this funnel approach?
In this day and age it’s more work to explicitly not support a browser than it is to support it…
Sort of. I imagine the idea is they only need to test on Chromium-based browsers.
So often just swapping the user agent from Firefox to Chrome makes these sites work flawlessly. So they’re putting in extra code to detect Firefox and serve a “we don’t support your browser” page when they could just… not. And if a user complains about X, they could say we don’t test on Firefox, try on Chrome.
Yeah, but by putting up the “we don’t support this” banner, they won’t have to deal with the complaints in the first place.
It’s also possible they want people to use Chromium for telemetry or other data-collection reasons, not sure.
I wonder if it’s possible that they’re paid money by Google to not support Firefox?
Another side I haven’t seen mentioned
It might be easier to track users in Chrome. If even a few users open it in chrome instead of Firefox, that’s a benefit for them
Yeah, I’m sure Chrome works well with Google Analytics tools which seem to be on every site nowadays…
Try the user agent switcher add-on. The volume of times I’ve changed my agent to chrome and had a site work perfectly is infuriating.
My problem was that CloudFlare refused to validate me when I have it enabled. I could have stock FF UA, but if my user agent switcher addon isn’t disabled then I didn’t get to use Crunchyroll and a few other sporadic sites.
I haven’t been able to use a cloudfare website for a while now. If they’re going to make me go through hoops because I refuse to use chrome, fuck it, they don’t get my business.
FF works with CloudFlare sites, just not with that extension enabled. It doesn’t make sense that they’d purposely block sites if you have a UA switcher that isn’t even changing the UA so I’m hoping it’s a bug that will get fixed
I have a setting somewhere that pisses off cloudflare then. It doesn’t matter what I do with FF, it just keeps making me click the checkmark over and over.
That was my experience as well until I read a comment on Reddit that disabling the UA switcher addon in Firefox’s settings fixes it. It’s really annoying having to enable it every time I want to pretend to use Chrome but at least I can watch anime again.
I was sure I disabled it, but next time I need it, I’ll make sure. Thank you.
it depends on how much anti-fingerprinting you’ve setup. I only get endless captchas from every site and ended up just using an extension that blocks all crimeflare sites and redirects to an archive.org version of the page.
I still doesn’t work even if I have changed user agent to chrome. I guess they have some other mechanism to find the browser.
They said they know about that, but it’s ridiculous.
I don’t understand why Firefox doesn’t have a button for that
based sway user
How can you tell? Looks like either i3 or sway, and that’s coming from another sway user lol
i3 you mean…
Can you get away with a change of the “User Agent”?Edit (: Reading is hard. I only read the title and looked at the screenshot, without reading the body text of the post. So my question is answered. Sorry for wasting time.)I didn’t even know that there was a Snapchat for web
I’m just surprised people still use it.
I’ve never used Snapchat on mobile, so I didn’t bother checking if it works on web. It’s neat, but I still don’t care.
You should submit something to the webcompat website. It would help and they’ll contact Snapchat and see what they can do.
I doubt that a company with billions in revenue and thousands of coders is going to change mind after that. They exactly know how many people are getting the error and intentionally decided to implement it
If Snapchat does nothing, the Firefox team will change the user agent to trick the website into thinking it’s something else.
I don’t think they ever did that, otherwise add-ons like “Google search fixer” that change the user agent wouldn’t exist. (My fix in that case is don’t use Google at all - installing an add-on otherwise amp links aren’t shown and the useless ai search isn’t available doesn’t make sense, that’s a plus)
I thought the Google search fixer was only for mobile.
I have no idea, I find no use for that as I’m not using Google
At the same time, the variables in that calculation might change over time. If it becomes easy enough for them to support it, or the costs of not supporting it get too high, they might change their minds.
Alternatively: wean yourself and your friends off of snapchat. In my part of the world, snapchat isn’t popular anymore. It doesn’t offer anything new and so barely anyone uses it.
Who uses Snapchat other than little kids, and adult men who want to send dick pics to said kids?
It’s common at my job, blue collar where I can see little snippets of what the bros are up to and have an idea what’s going on where with the location tag they all add.
Big group at work blew up though, cause someone started showing management, so it’s more one-on-one now.
People who hunt said predators.
But how do we get rid of all the snakes that eat the birds that eat the spiders that eat the mosquitoes?
Mongoose.
It actually works just fine if you change your user agent. BTW Snapchat likes to break support for Firefox or re-enable support all the time. Don’t know what their issue is but whatever.
Snapchat has a web client? :o
doesnt that kind of defeat the point ?
Dunno never saw the appeal anyway
what even is the point of snapchat?
well it was sending nudes at first, before people realized that nothing really got erased
you can’t snap, can only messageedit: im wrong you can snap now.
I would simply not use the service. Capitalism says good services are rewarded for being good, the inverse would be they dont get to make money off of you for a bad service
That’s okay, I use Firefox and don’t support Snapchat.
Just another feature imo
As @denschub@schub.social always emphasises: make sure to file a report at https://webcompat.com!
We ask everyone to file their reports, because all reports are really useful. Even if we don’t respond to every single thing you report, it’s a signal that we’re processing in many different ways. (…) please, keep reporting all issues you see, because every single blip counts!
https://www.reddit.com/r/firefox/comments/1de7bu1/comment/l8ghtr2/
@Vincent @potentiallynotfelix I mean, yeah, but we know about Snapchat. https://github.com/webcompat/web-bugs/issues/107613
never knew about this but I’m definitely going to start using it
doesn’t it utilize some fancy camera APIs or whatever? last time I tried it on firefox with a spoofed user agent there were errors in the console
yeah it just won’t let me in on firefox at all, i had to use chr*mium 🤮 in a vm to get in
holy shit stop using snapchat
That’s the real story here. That someone’s still using Snapchat in 2024