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Everything like this just means now I have to spend more of my billable hours fighting through automated bullshit.
It looks like savings on paper, but the true cost is hidden when every other employee now spends more of their time not doing their actual job.
Everyone suffers. Now that work has ramped back up post pandemic, it is very apparent how our talent pools have been impacted.
It’s the worst kind of problem: hard to fix and slow to show fairly significant consequences.