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Joined 1 year ago
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Cake day: June 28th, 2023

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  • They changed the refund policy on the Linux phone that they sell.

    At the time when the phone was under development they let people preorder in exchange for a small discount. Many people including myself wanted to support such a product and payed in. At the time the policy was you could get your money back any time before the phone shipped.

    The phone was delayed for years and years and naturally people got impatient and demanded their money back.

    Purism on the fly changed the policy and said you could only ask for your money back in a small window just before your phone shipped. Not before and if it shipped it was too late. They just refused to honor the original policy.

    It was discovered that people could content the attorney General of California and the state would force them to honor the original policy. A lot of people, including myself did this.

    The fact that it came to that makes them a shady company.

    This all being said I am very happy they are profitable. While I would never preorder anything from them again, if they update the phone specs I would consider buying one.

    More Linux first companies is a good thing.


  • I really appreciate your super stark pro libre software attitude. I want to support you here. You should know that the approach you are taking is ultra abrasive and would probably cause more harm than help.

    People would just associate libre software with militant weirdos, if all they saw where your posts.

    If you want to make meaningful change I strongly recommend taking a softer less abrasive approach.

    We want libre software to be connected with safety, friendliness and personal autonomy, not militarism, chanted phrases, and dogma.

    Even on Lemmy the ultra pro libre software social network (relative to non federated networks) your current approach is off putting. I want you to succeed and I think a different approach may be better.

    Just my two cents.