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9 months agoThat does not sound right. They should be promoting you to enter the number on the device where you initiated the authentication, not on your phone; at least that is how it works for me when I connect my company laptop to VPN - I have to use MS Authenticator on my phone, which shows a number (protected by two biometrics), which I then have to enter on my laptop.
Yes you are right, that is how I have to do it - I got it the wrong way round in my previous post. I enter the numbers into the app on my phone.