Huh? For those of us that paid $90 for a broken game, I think we have a good reason to complain that four years later the game still needs repairing. Sure a company like EA or Ubisoft wouldn’t have fixed it but nonetheless there is a fair reason to complain. CDPR wants to salvage their reputation which is why I bet they are doing it—EA and Ubisoft don’t have a reputation to salvage at this point.
GOG’s refund policy is good enough that preordered games can get refunded anyways if they are poor. The ability to preload was worth preordering considering the practically zero downside with GOG. I could have refunded after playing but my computer was powerful enough to push through and still have the performance not be too poor except in a select few areas.
But regardless of the preorder situation, suggesting that this is things done right and we complain too much because there were 4 years of updates improving the state still is a strange stance to take. A game shouldn’t be released in a state that it needs 4 years of updates for most users.