Def some better than others. I give them props because looking through the modlog, they are good at removing or banning trolls, bigots, and far right disinfo. I just personally disagree with the seemingly frequent support for Russia, China, North Korea, etc.
At least in memes, politics isn’t the focus of the community.
It was also the second time it happened. It was a mistake, but one that really shouldn’t have happened. And it was minor in terms of how long it was down, but not having access to 911 is potentially a major issue.
People are just sick of companies not being held responsible for repeated incompetence which often comes from cost cutting measures.