The description of the Matrix users is hysterically accurate.
First time I went there, I had an obscure problem with an app. A very friendly and helpful person jumped in and said they have that app but don’t use it often. Then proceeded to run multiple tests on their end to validate my experience. I was blown away. Super solid dude.
Every other time I’ve been mostly ignored. Which is fine if people can’t help. But as I check in all I see is forum fighting about what is right and best, as if there’s only 1 answer.
Correct. And the same is true for the mobile phones, carriers, and a slew of apps that all look at contacts. They know who you are and who your friends and family are.