• jcs@lemmy.world
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      4 days ago

      Purism is slowly correcting course regarding refund policies, but meaningful improvements take time. Also, the letter from “Purism” to Rossmann came from a Purism volunteer who had no authority to publicly represent the company.

    • sugar_in_your_tea@sh.itjust.works
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      4 days ago

      Yup, but that doesn’t change how much I trust the hardware. I’m never going to buy from them, but I do think their phone hardware is decent. If I buy a Linux phone, it’ll be a PinePhone.