From the article:
“Play is an integral part of human evolution and learning,” she says, mentioning that this is a topic she covers in her book. “Gaming, being the most refined form of play in our time, has much to offer. Instead of focusing on what gaming is not, it’s more effective to showcase its true essence. The industry’s effort to create a more diverse range of games, beyond merely violent and intense ones, will help showcase the broad spectrum of gaming as an expression of creativity.”
The industry’s effort to be more inclusive and diverse mostly comes from indie games, though. Of course AAA has long realized the potential to boost their image by copying some mechanics and ideas but let’s not pretend any of those CEOs on their high horses actually cares about inclusion. They’ll drop any efforts the very moment it doesn’t benefit them directly. But there will always be passionate indie developers pushing boundaries to actually help more people enjoy games.
I mean, GW2 (by Arenanet, owned by NCSoft) has had a lesbian couple since the first Living World season, and had a non-binary character in the 3rd expansion. They have inclusivity in a way that doesn’t feel hamfisted or marketed; it’s just in there because they feel like their world should have all sorts of people.