First of all, I’m not sure this is the best community for this, so if you think there is a more suitable one, please inform me.

So I’ve been looking for manufacturers that sell computers with Linux out of the box and I remembered hearing about Tuxedo Computers. Some people seem to really like them, but I’ve also heard of some people complaining about them too.

And so I’ve come here to ask this community what are your experiences with this vendor? Is there somewhere else I should look? Thanks in advance.

  • eldavi@lemmy.mlEnglish
    11·
    7 days ago

    when i bought one, they were nothing more than re-badged clevo and tongfeng laptops.

    that means that they costed a little bit more than windows based laptops with the same specs; but it also means that there was no headaches with hardware compatibility and that the battery life was better if you chose your hardware correctly. (it’s also smooth sailing if you pay for the support).

    i bought from kfocus most recently and it turns out it’s not any different than tuxedo and i suspect that all the linux laptop companies are the same; besides system76 who have started building their own laptops instead of re-badging clevo/tongfeng.

    • ggtdbz@lemmy.dbzer0.com
      1·
      7 days ago

      I might be the wrong person to answer in this community since I daily drive Windows, but my Tongfang has been a dream and I’m thinking of buying a new one.

      Although in OP’s case I’d probably still be looking for the cliche used Thinkpad. Unbeatable.

      • eldavi@lemmy.mlEnglish
        1·
        7 days ago

        do you buy directly from tongeng? i was always under they assumption that they didn’t sell to individuals.

        • ggtdbz@lemmy.dbzer0.com
          2·
          6 days ago

          They don’t, my current machine is a Maingear branded one that someone painstakingly hauled over from the US, and my potential new one would be an XMG branded machine, shipped at significant expense from the EU.

          I’m in the armpit of the Middle East, I don’t have a local reseller, and even if I did, they’d want $1,000 more than just going through the pain of buying from overseas, alongside a blood sacrifice and the soul of my firstborn child, and a slap across my face for the insolence of asking.

  • naeap@sopuli.xyz
    9·
    7 days ago

    I loved my Pulse 15 (Gen 1) from Tuxedo

    It was a performance monster and still had amazing battery life.
    But as others have said, they only take some finished Clevo models - like most small distributors, who can’t afford their own factory.

    But they verify that everything runs with Linux, else they sometimes patch stuff.

    And I need to highlight their support!
    After years with my Pulse 15 the battery became a pillow, because I used a USB C charger that wasn’t working right (always switched on and off, which killed the battery)
    Pretty much without questions asked I got a new battery for free.

    Now I have it to my nephew, who enjoys Minecraft on this laptop (still Linux), but the CMOS battery was dead.
    Got that one for free as well after warranty

    So, I can’t really complain about them.
    Actually the opposite.

    But I still settled for a Framework 16, because I wanted something different and the models at that time weren’t fitting my use case…

  • madnificent@lemmy.world
    51·
    7 days ago

    We have a few Tuxedo computers and some other Linux brands at our company and are generally happy about them. Cheaper devices have a less than perfect keyboard (though I liked the one on the slimbook) a worse camera and microphone (though some are very ok).

    I’m very happy with these Linux devices. The few makes for which we needed parts also supplied them but sending the device their way for repair took longer than we’d have wanted.

  • addie@feddit.uk
    2·
    7 days ago

    I have a Tuxedo Pulse 14 gen 3 as my personal laptop, was looking for something with a bit more display resolution than my old 1080p machine, but did not like the price of 4K laptops.

    It has been superb for over a year now. Came with Tuxedo’s own Linux, which looked pretty but wasn’t for me. Installed Arch on it, has been rock solid. Is a great machine for coding on, makes a great job of running Dwarf Fortress and less stressful 3D games - Crusader Kings 3 and Disco Elysium run great, for instance. Battery life impressive too.

    Been quite robust, too - heard complaints that the lid can get a bit loose but mine’s fine. All the rubber feet have come off the bottom, but that’s probably because I use mine on my lap. They prefer that you install their own fan control app rather than eg. just providing drivers so that you can set it up in CoolerControl, but it works fine.

    All in all, good machine. Better than the ThinkBook that it replaced, and those are fine laptops.