We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we’ve also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

  • lucullus@discuss.tchncs.deEnglish
    27·
    1 year ago

    Wait, since when do they give a “refund” for content that is no longer available? A while ago I bought the first season of Fringe (knowing that I don’t actually own it), but I got nothing, when it was pulled. Do I need to ask explicitly for that gift card?

    • hitmyspot@aussie.zoneEnglish
      12·
      1 year ago

      Looks like it’s a UK user. So likely due to consumer protections there. I’m guessing you are American where there are less?

      • lucullus@discuss.tchncs.deEnglish
        3·
        1 year ago

        No, I’m german, so similar levels of consumer protection. Not that I’ve looked for a refund. I just never thought of it as possible. Maybe I should look into it the next time

        • Stuka@lemmy.mlEnglish
          1·
          1 year ago

          Fringe was a top priority for me to have an owned copy. Over the years it has gotten passed around so many services, and at times was completely unavailable to stream (afaik). Can’t stand that shit.