“I can see that one of my friends is apparently watching a ton of cheesy, soft porn stuff,” a user said of Plex’s Week in Review email and Discover Together feature.
Many Plex users were alarmed when they got a “week in review” email last week that showed them what they and their friends had watched on the popular media server software. Some users are saying that their friends’ softcore porn habits are being revealed to them with the feature, while others are horrified by the potentially invasive nature feature more broadly.
Plex is a hybrid streaming service/self-hosted media server. In addition to offering content that Plex itself has licensed, the service allows users to essentially roll their own streaming service by making locally downloaded files available to stream over the internet to devices the server admin owns. You can also “friend” people on Plex and give them access to your own server.
A new feature, called “Discover Together,” expands social aspects of Plex and introduces an “Activity” tab: “See what your friends have watched, rated, added to their Watchlist, or shared with you,” Plex notes. It also shares this activity in a “week in review” email that it sent to Plex users and people who have access to their servers.
This has greatly alarmed a wide swatch of Plex’s user base, who have blown up the Plex forums, the Discover Together blog post comment section, and Reddit with posts about disastrous overshares created by the feature. A sampling of posts: “Discover Together and Week in Review emails are a MASSIVE breach of privacy and trust!,” “Security breach: Why is my friend receiving notifications to rate movies I’ve watched?,” “Weekly review emails data leak,” “Plex crossed a line with ‘Your week in review’ emails today.’”
The feature is opt-out, meaning that many people were very surprised to get these emails and see this feature, as it’s up to users to proactively turn it off (instructions here and here).
“I can see that one of my friends is apparently watching a ton of cheesy, soft porn stuff (think classic ‘skinemax’ fare) from some server (it’s not mine) or Plex channel, and I am 100 percent sure they would be mortified to know that I know this,” one user wrote on the Plex Forums. “Now replace this friend, who’s just enjoying their downtime with some cheeky T&A, with a teenager who may be having difficulty figuring out feelings about their sexuality and are just trying to explore by watching LBGT dramas to see if anything there resonates or can help them figure things out. Suddenly, one of their intolerant friends or parents gets a detailed email report with a cheery title listing every little thing they’re watching…This is a dystopian nightmare of a feature and I honestly can’t believe it’s been rolled out as opt-out like this. SHAME ON YOU, PLEX!”
“I wonder how many people just had their week’s porn selections emailed to their Plex friends,” another user posted. “I just got an email about a friend’s watching habits which he definitely didn’t want to share. He insists he’s never opted into any data sharing, but…it went out anyway.”
“I’m sure there’s a certain percentage of people who want to know what kind of porn their grandma likes, but I’m hoping it’s not the majority,” another posted.
Otto Kerner, who is a moderator of the official Plex forums, said that porn viewing habits would only be shared if Plex can make a “match” of the media with online databases like IMDb. “Many pr0n titles are either not listed there at all [sic],” Kerner wrote. It’s worth noting, however, that there are many adult titles on IMDb.
There are hundreds of posts about the issue on the official Plex forums, many of which point out that many Plex users chose to use the service in the first place because it is a “self-hosted” alternative to streaming that many people go into believing they will have more control and privacy than is offered by Hulu, Netflix, and other streaming services. Plex is also used by many users to play and stream files that they have illegally pirated (the ability to do this is largely behind the initial popularity of Plex), though the company has been trying to move away from the perception that most people are using it to play pirated content. “The fact that this data is available to you AT ALL … That is just … Mind boggling, and completely against the very notion of self hosting,” one user wrote. “I feel betrayed that was done without telling me that this data was going to be collected. Let alone acted upon. It’s dangerous. Certain entities would LOVE to have that data…which could mean jail time for some.”
“The ‘See what your friends are watching’ will be great for all the people with secret porn libraries. Or when you start watching a Jan 6th documentary, and you see Aunt Becky start commenting about it being part of a satanic conspiracy,” a commenter on Plex’s blog post announcing the feature wrote. “I can also say that not one person I have talked to has ever liked the idea that I can see what they’re watching from my server.”
Plex did not respond to requests for comment sent from 404 Media. Plex employees have been posting regularly in the forums explaining that people can opt out of the data sharing, and have also said media watch “sync events,” which it uses to track viewing history, do not tell the company the nature of the file played: “There is no way to know whether something being ‘watched’ occurred because you went and saw it at the theater and then marked it on the Discover page when you got home, you watched through a personal Plex Media Server Library, or anything else.”
Plex isn’t another evil tech company, it’s just full of stupid features and unresolved bugs. Jellyfin just isn’t good enough to replace it yet; it’s more finicky to setup, isn’t as good as matching titles and displaying the metadata, and has fewer features. But it is catching up fast.
It’s unfortunate Plex seems hell bent on adding features nobody asked for while there forums are full of issues that have gone unsolved for years.
If only there was a FOSS alternative to plex which slowly gained popularity…
I for one would love to use Jellyfin. Though I’ve found in my personal experience it’s not as stable as Plex nor has as many features yet. I currently have both running on my home system but primarily use Plex. One day I will fully switch.
I put off using Jellyfin for years because of comments like this. Finally made the switch three years ago and lo and behold… it’s just a better Plex. More customizable, less intrusive and the syncplay actually works. There are a few issues client-side depending on your platform, but other than that I don’t get the criticism.
Does it have an official app on all smart tvs and plug devices (Roku/firestick) like plex? That would be the hurdle for me, all of my family is happy with plex because every device including the $400 trash Black Friday TVs have a plex app already on them, they just need to sign in.
It does have a Roku app, but it’s very limited in features and barely developed. It will probably work if all your files are x264 in your native language, however it doesn’t work for my use case. I tried playing some anime encoded with x265 and it was unwatchable for me because:
A. The TV could not handle the decode and there is no (sensible) way to force server x264 transcoding for just the TV, and:
B. Selecting subtitles and audio tracks is painful and sometimes impossible. I tried changing my Jellyfin settings, my Roku settings, using the selectors on the episodes, even setting the default tracks in the video files. Nothing worked to have dual audio or dual subtitle files play the correct tracks.
I can’t speak for any other ecosystems, only Roku.
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My privacy is again protected by not having friends!
Seriously though, I didn’t know there were ways to follow/friend people on plex. Why would one want to see what others are watching?
People share their plex servers with friends
I’m just seeing you can share libraries. How has plex not been DMCA’d out of existence?
Plex isn’t hosting the illegal content and that which they are hosting they properly license. Plex in particular is pushimg harder and harder to host content for you, instead of you hosting your own.
Officially, the ‘personal media server’ side of things is for sharing home videos/pictures, not commercialized content. (this applies to Plex, Emby, and Jellyfin)
It’s the users/server operators responsibly to have the correct licensing for whatever they are hosting to others.
This wouldn’t be an issue if people openly communicated their porn preferences to their loved ones. The answer is increased communication, not increased privacy.
Those ‘share to facebook’ buttons on pornhub were just ahead of their time is all…
“Backdoor Sluts 9” “you know who’d really enjoy this? My friends and family.”
“Backdoor Sluts 9” "you know who’d really enjoy this? Grandma!!!
That said, Gen-X is entering grandparent territory. We literally created Internet porn.
Honestly Plex has always given me the icks. Its weird hybrid of self-hosted but managed through their servers always struck me as the worst of both worlds. I’d rather put in a small amount extra effort to properly self-host my stuff, or do significantly less work and use something cloud-based. I just don’t understand what niche Plex is supposed to serve.
Same reaction here. My Plex install lasted until I realized that I had to log into their servers to watch my own content. WTF is an understatement.
I cannot fathom why Plex is so dominant while Jellyfin, for my taste, is better. And Jellyfin is explicitly free, contributors cannot be paid, because they are funded by their intense hatred of capitalism.
You don’t have to log into it, you can turn off authentication for your local network.
If you’re accessing it over the Internet without a VPN, then it should be no surprise that it requires a “cloud” login.
Who said anything about authentication to access it? A server cannot be set up without creating an account with the company and allowing the server to send Plex data.
You did. It was implied in your statement about logging into their servers. If you didn’t mean that then you should have worded it differently.
Wow, you not only think you’re a mind reader, you lecture like a 1st grade English teacher. You must be really fun at parties.
Yes, everything that you imagine about me is true. Have fun imagining whatever you want.
I grew up on Cinemax because we couldn’t afford HBO. Cheesy soft-core porn is my jam and don’t you dare judge me!
We used to call it “Skinemax” lol
Why does anyone use Plex when Jellyfin exists?